Legal information

Accessibility Statement

Last updated: May 18, 2026 · Reference standard: WCAG 2.1 Level AA

Commitment: En YR Insurance Services YR Insurance Services Hialeah creemos que todo el mundo debe poder informarse sobre seguros y cotizarlos sin barreras. Trabajamos activamente para que yrinsuranceservices.com sea accesible para personas con diversidad funcional visual, auditiva, motora o cognitiva.

1. Our standard

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the W3C, as well as with the Americans with Disabilities Act (ADA) in its application to commercial websites.

2. What do we do to make the site accessible?

  • Color contrast: We use combinations that meet a minimum ratio of 4.5:1 for normal text and 3:1 for large text.
  • Semantic HTML: We correctly use h1, h2, nav, section, footer, button vs link tags so that screen readers can navigate properly.
  • Alt text in images: Each image has a meaningful alternative description.
  • Keyboard navigation: All buttons, links, and forms are accessible only with Tab/Enter/Space.
  • Focus visible: Interactive elements display a clear focus indicator when navigating with a keyboard.
  • Adjustable text size: The text can be enlarged up to 200% without losing functionality or content.
  • Labels in forms: Each field has an
  • Plain language: We use simple Spanish, avoiding unnecessary technical jargon from the insurance industry.
  • Responsive design: The site works on small and large screens, in both portrait and landscape orientation.

3. Known limitations

We are constantly improving. Some areas we know we can still improve:

  • Some stock images (Unsplash) have generic alt text; we are refining them.
  • The multi-step form component requires additional cognitive accessibility validation.
  • The ES/EN toggle is under construction; the English version will be available soon.

4. Compatible technologies

The site is designed to work with the following proven combinations:

  • Browsers: Chrome, Firefox, Safari, Edge (last 2 versions).
  • Screen readers: NVDA + Firefox, JAWS + Chrome, VoiceOver + Safari (iOS and macOS), TalkBack + Chrome (Android).
  • Operating systems: Windows 10+, macOS 11+, iOS 14+, Android 10+.

5. Alternatives if you encounter barriers

If you have difficulty using any part of the site, you can get a quote and hire through alternative channels:

  • By phone: Get a free quote! () or (Hialeah local). Served by a human agent, in Spanish.
  • By email: info@yrinsuranceservices.com.
  • In person: 6401 Bird Rd St STE 255, Hialeah, FL 33015. Monday–Friday 9am–6pm, Saturday 10am–2pm.

6. Report a barrier

If you encounter an accessibility issue, we want to know. Write to us at info@yrinsuranceservices.com with the subject "Accessibility" describing:

  1. Which page or function gave you trouble (URL)?
  2. What assistive technology or browser were you using?
  3. A description of the problem.

We respond in maximum 5 business days and we are working to resolve it as soon as possible.

7. Audits and continuous improvement

We conduct regular accessibility audits using automated tools (Lighthouse, Axe DevTools, WAVE) and manual testing. Findings are prioritized and addressed in regular sprints.

8. Contact of the person in charge

For accessibility issues: info@yrinsuranceservices.com · Get a free quote!.